Return & Refund Terms
Your satisfaction matters. If your item is defective, damaged, or incorrect:
- You may request a return within 7 days of delivery
- Item must be unused and in original condition
- Provide photos/videos as proof
Refunds
Approved refunds will be credited to your original payment method within 7–14 business days after inspection.
Non-Returnable Items
- Items sold on discount (optional)
Return Shipping
Customers may cover return shipping unless the return is due to our error (wrong/damaged item).
Contact
Email returns@aive.pk with your order details.
